Here's our promise to you:
Our goal is to give you, the user as much control as possible. Here's how we do that:
Chat responses are based on your content: If you're using our SmartChat™ on files you've uploaded, our use of AI helps to query your database of knowledge and give human readable responses. You can think of the AI as a parser or formatter of content as well as an accessor of information. In this case, that's any information you've made accessible through your SmartChat™ account.
You have the power to delete files: With regard to any content you upload to your account, whether through the Chrome extension or in the SmartChat™ dashboard, you can delete that content, file by file, or in bulk, within the SmartChat™ dashboard. If you want to know more, email us at [email protected]
Our Chrome extension only processes a URL when it's open, which we call”Enabled.” When it's closed, which we call”Disabled,” Storytell doesn't process the data.
We are building additional features into our product to give you even more fine-grained control over what content Storytell runs on. Stay tuned!
Alternately, you may just want to free up some screen real estate while you keep Storytell running:
You can easily change the size of Storytell by clicking the "Expand" and "Hide" arrows, and by changing the width of Storytell on your screen.
When Storytell is "Hidden," you'll see a small tab on the right-hand side of your browser. If our Chrome extension is "hidden," it won't process the URL -- it will only do that once it's fully visible.
As a part of helping you distill signal from noise, we ask you to register so we can craft unique experiences just for you. When you register, we ask for your:
This is known as “personally identifiable information” or “PII.” We store this data in an encrypted (not plain text) state that supports GDPR protocols. You can learn more here: Is everything that is being summarized through Storytell private to the user? Or is that data being made public?
We enable you to open or hide Storytell so that, based on the page you are on, you can decide whether you want to see the value Storytell is providing for you.
When the Storytell Chrome Extension is “Enabled,” we are collecting the following information:
We use the latest, most advanced data encryption and security practices we can find to keep this personal data safe. Our approach is certified under major privacy and security standards such as ISO, SOC, and CCPA.
Important: If you use Sign in with Google to create a Storytell.ai account, Google only shares the following information with us:
This data is associated with your Google account and it’s only shared after you give permission through Google OAuth Consent Screen.
It’s important you know that we DO NOT gain access to your Google Account password or anything beyond the data listed above. Furthermore, all of our databases are end-to-end encrypted.
Your name, email, and profile picture are stored in our database to help us provide a better service for you by personalizing our product. Our vendors and service providers, which are SOC2 compliant, also have access to the data so we can catch bugs and build a better product for you.
Would you like us to delete your data from our database? Email us at [email protected]
We use the data above to build and maintain a valuable approach to distilling signal from noise. We use PII to do data analysis. We will never sell your data to third parties.
We rely on some vendor APIs to power parts of the Storytell service, including Google Cloud Computing Service, OpenAI.com and Visla.us. We carefully vet the vendors to ensure their privacy policies also honor our approach to user privacy. Here is a diagram showing how we use these vendors:
Last updated: January 18, 2023
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Collecting and Using Your Personal Data Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use both Session and Persistent Cookies for the purposes set out below:
The Company may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirementsThe Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
This list may not be comprehensive as we are iterating and building quickly.
Storytell may use Otter to generate high-quality transcripts for use by our AI Algorithm. Raw audio (typically .mp3 file format) is loaded into the system, and a transcript is returned.🔐 You can find Otter’s privacy and security policy here
Storytell may Visla in the course of offering its Service. 🔐https://www.visla.us/privacy.html