AI Strategies for Product Managers: Best Practices and Use Cases

In this session, we will explore how Workstreams™ can help product managers, streamline workflows on identifying customer pain points and user case studies from their user discovery calls.

Article by
Angela Baylon
February 15, 2024
Category
Resources

Why managing AI risk presents new challenges

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The difficult of using AI to improve risk management

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How to bring AI into managing risk

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Pros and cons of using AI to manage risks

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Benefits and opportunities for risk managers applying AI

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Enhancing Productivity with Workstreams™

Product managers often find themselves spending valuable time extracting insights and action items from customer discovery calls or meetings.

Workstreams™ automates this process by analyzing the video recordings or transcripts and generate actionable outputs. By simply uploading the call recordings or meeting transcripts, product managers can prompt Workstreams™ to extract pain points, feature requests, and other valuable insights. This not only saves time but also ensures that no crucial information is missed.

Identifying Pain Points Prompt:

This eliminates the need for manual extraction, watching the recording over and over again, and ensures that no crucial insights are missed.

Generate a structured table summarizing the pain points discussed during the recent discovery call with [user name]. The table should include four columns:
The first column should contain the name of the user who presented the pain point.
The second column should outline the specific pain point identified during the call.
The third column should feature direct quotes or paraphrased statements from the call that highlight each pain point.
The fourth column should suggest actionable steps or recommendations for addressing each pain point from the perspective of a product manager.
Ensure that the table is well-organized and clearly delineated to facilitate easy comprehension. This summary will help inform strategic decision-making and guide product development efforts to effectively address the identified pain points.

or

Give me a list of the top pain points expressed in this content. Return the result in a table format with the pain point in column 1 in bold, who has the pain point in column 2, and a set of bullet points in column 3 that describe any possible solutions to this pain point.

Generating Case Studies Prompt:

Product managers can utilize Workstreams™ to extract key information from customer conversations and compile them into a comprehensive case study. Workstreams™ can identify success stories, challenges overcome, and the overall impact of the product on the customer's business.

By automating the case study generation process, product managers can save time and effort while creating compelling narratives that resonate with potential customers. This also opens opportunity to put forward data-driven product request features.

Based on the recent call with [user call], could you analyze and identify potential growth opportunities? Please consider factors discussed during the call, such as market trends, customer feedback, competitor analysis, and internal capabilities. Additionally, highlight specific areas where the company can leverage its strengths or address weaknesses to capitalize on emerging opportunities.

or

Create a detailed study focusing on user pain points identified during discovery calls, along with potential growth opportunities for the company. The study should follow a structured format:
A. Introduction:
Provide background information on the company and its products/services.
Briefly explain the purpose of the study and its significance for strategic decision-making.

B. Methodology:
Describe how user discovery calls were conducted and the criteria used to identify common pain points.
Explain any data collection methods, such as interviews or surveys, and their limitations.

C. User Pain Points Analysis:
Present a comprehensive analysis of the common user pain points identified during discovery calls.
Include direct quotes or paraphrased statements from the calls to illustrate each pain point.
Categorize the pain points based on themes or areas of concern, such as usability issues, customer support challenges, or product feature requests.

D. Growth Opportunities:
Explore potential growth opportunities for the company based on the identified user pain points.
Propose actionable recommendations or strategies to address each pain point and capitalize on growth opportunities.
Consider factors such as market trends, competitor analysis, and customer feedback to support your recommendations.

E. Conclusion:
Summarize the key findings from the study, highlighting the most pressing user pain points and their implications for the company's growth.
Emphasize the importance of addressing these pain points to enhance user satisfaction and drive business success.

With Workstreams™, product managers can focus on strategic decision-making and creative problem-solving, leaving repetitive tasks to the AI.